E-Democracy Pages Wiki

Search Wiki

 

Tools

 

Difference between revisions of "Forum manager resources"

From E-Democracy.org

Line 1: Line 1:
 
[http://e-democracy.org/if Back to About Issues Forum]
 
[http://e-democracy.org/if Back to About Issues Forum]
  
 +
Helpful forum management guides and samples of messages for common situations in forum management.
  
This page provides our mostly volunteer Forum Managers helpful management guides and samples of messages for common situations in forum management. All of the material is copyright free and can be copied/amended to address your specific situation.  Please keep in mind that these samples have been tested and refined by Forum Managers for many situations, consequently they should need only minor modifications.
+
The sample text has been tested and refined by Forum Managers in many situations. If you find text works for you, they should need only minor modifications.
  
''Most of these resources were drafted before our large expansion into neighborhood Issues Forums, but are still relevant.''
+
''Many of these resources were drafted before our large expansion into neighborhood Issues Forums, but are still relevant.''
  
 
==First Step to Opening a New Forum==
 
==First Step to Opening a New Forum==
  
After you've gone through the [[Start A Forum]] process, worked with E-Democracy.Org staff to technically create your forum, and started recruitment efforts (using our [[example forum invitations]], you can now prepare to open and manage your community's new Issues Forum.  
+
After you've gone through the [[Start A Forum]] process, worked with E-Democracy.org staff to technically create your forum, and started recruitment efforts (using our [[example forum invitations]]), you can now prepare to open and manage your community's new Issues Forum.  
  
 
* The first few messages to the forum ought to accomplish the following goals:
 
* The first few messages to the forum ought to accomplish the following goals:
# We highly recommend starting with an initial round of "Introductions" - You may do this with 50 or more members to help you build "who's who" momentum to attract the next 50 your need to open. Getting 25 of the 100 to introduce themselves publicly is a good start.
+
# We highly recommend starting with an initial round of "Introductions" to humanize the forum - You may do this with 50 or more members to help you build "who's who" momentum to attract the next 50 your need to open. Getting 25 of 100 members to introduce themselves publicly is a good start. Introductions are a simple way for people to learn how to post to the forum and it creates the impression/reality that the members themselves are the content producers/sharers.
# Ask them to invite others to become "charter" members (provide a [[example forum invitations|sample invitation]] for participants to pass along to others)
+
# Ask them to invite others to become members (provide a [[example forum invitations|sample invitation]] for participants to pass along to others) - one idea is an e-invite signed by at least seven initial members for forwarding
# Introduce the purpose and rules of the forum
+
# Introduce the purpose, local scope, and rules of the forum
# Make sure that participants understand how the forum works, or that they will be getting lots of email, unless they change their delivery setting
+
# Make sure that participants understand how the forum works ... or that they will be getting lots of e-mail, unless they change their delivery settings
# Make sure that they understand the different ways to read and post (One message per post, "[[sample digest|digest]]", and "web only")
+
# Make sure that they understand the different ways to read and post (One message per post, "[[sample digest|digest]]", and "web only") - Assuming we've set up the Facebook Page and Twitter feed, introduce that option separately down the road
 
# How to sign up for other forums
 
# How to sign up for other forums
# Introduce an opening topic or simply ask participants what issues they think need to be discussed in the community. You can use the list generated down the road when forum traffic is light or when you want to direct attention away from a topic that is less civil than you'd like
+
# Introduce an opening topic or simply ask participants what community topics they would like discussed o the forum. You can use the list generated down the road when forum traffic is light or when you want to direct attention away from a topic that is less civil than you'd like by trumping it with something more interesting to members.
  
 
==Examples of Messages for Common Situations of Your Forum==
 
==Examples of Messages for Common Situations of Your Forum==
Line 58: Line 59:
 
* Welcoming new members
 
* Welcoming new members
 
* [[Rules]] education and enforcement
 
* [[Rules]] education and enforcement
* [[Information seeking]] - Monitoring local websites (gov, media, orgs, etc.) for items of interest - Note, if you use Firefox, check out the [https://addons.mozilla.org/en-US/firefox/addon/3362 Update Scanner] plug-in to track things like new documents on your local government or neighbourhood/neighborhood website
+
* [[Information seeking]] - Monitoring local websites (gov, media, orgs, etc.) for items of interest like new documents on your local government or neighbourhood/neighborhood website
* Discussion starting
+
* Discussion starting -
* [[Neighborhood links template]] - While we do have a "links tab" on a forum home page, these links are not yet  editable via the web admin. Even if they were, there is value in opening a simple links directory for local websites. You will need to copy this template to its own wiki page - like [[Cedar Riverside]] or [[Frogtown]] - and fill it out considerably to get your forum members to "crowd source" the rest.
+
* [[Neighborhood links template]] - While we do have a "links tab" on a forum home page, these links are not yet  editable via the web admin. Even if they were, there is value in opening a simple longer links directory for local websites. You will need to copy this template to its own wiki page - like [[Cedar Riverside]] or [[Frogtown]] - and fill it out considerably to get your forum members to "crowd source" the rest.
  
  

Revision as of 08:39, 2 June 2011

Back to About Issues Forum

Helpful forum management guides and samples of messages for common situations in forum management.

The sample text has been tested and refined by Forum Managers in many situations. If you find text works for you, they should need only minor modifications.

Many of these resources were drafted before our large expansion into neighborhood Issues Forums, but are still relevant.

First Step to Opening a New Forum

After you've gone through the Start A Forum process, worked with E-Democracy.org staff to technically create your forum, and started recruitment efforts (using our example forum invitations), you can now prepare to open and manage your community's new Issues Forum.

  • The first few messages to the forum ought to accomplish the following goals:
  1. We highly recommend starting with an initial round of "Introductions" to humanize the forum - You may do this with 50 or more members to help you build "who's who" momentum to attract the next 50 your need to open. Getting 25 of 100 members to introduce themselves publicly is a good start. Introductions are a simple way for people to learn how to post to the forum and it creates the impression/reality that the members themselves are the content producers/sharers.
  2. Ask them to invite others to become members (provide a sample invitation for participants to pass along to others) - one idea is an e-invite signed by at least seven initial members for forwarding
  3. Introduce the purpose, local scope, and rules of the forum
  4. Make sure that participants understand how the forum works ... or that they will be getting lots of e-mail, unless they change their delivery settings
  5. Make sure that they understand the different ways to read and post (One message per post, "digest", and "web only") - Assuming we've set up the Facebook Page and Twitter feed, introduce that option separately down the road
  6. How to sign up for other forums
  7. Introduce an opening topic or simply ask participants what community topics they would like discussed o the forum. You can use the list generated down the road when forum traffic is light or when you want to direct attention away from a topic that is less civil than you'd like by trumping it with something more interesting to members.

Examples of Messages for Common Situations of Your Forum

Startup Messages


Examples Messages for Other Situtations

Administering Your Forum - Drafting

Facilitating Your Forum - Drafting

  • Encouraging introductions
  • Welcoming new members
  • Rules education and enforcement
  • Information seeking - Monitoring local websites (gov, media, orgs, etc.) for items of interest like new documents on your local government or neighbourhood/neighborhood website
  • Discussion starting -
  • Neighborhood links template - While we do have a "links tab" on a forum home page, these links are not yet editable via the web admin. Even if they were, there is value in opening a simple longer links directory for local websites. You will need to copy this template to its own wiki page - like Cedar Riverside or Frogtown - and fill it out considerably to get your forum members to "crowd source" the rest.


Other Resources


Back To: Forum manager resources

 

Home - Mobile - Forums - Wiki - Blog - About - Help - Contact - People - Donate - Rules - Archives