Difference between revisions of "Forum manager resources"

Revision as of 12:02, 23 September 2008

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We've set this page up as an archive of resources for Forum Managers. In particular, we'll try to archive a libarary of sample messages that Forum Managers might want to copy or modify when replying to common problems or questions.

Sample Messages

Launching a new forum

• The first couple of messages to the forum ought to accomplish the following goals:

1. Introduce the purpose and rules of the forum
2. Make sure that participants understand how the forum works, or that they will be getting lots of email, unless they change their delivery setting
3. Make sure that they understand the "digest" and "web only" options and how to sign up for them
4. Ask them to invite others to become "charter" members (provide a sample invite for participants to pass along to others
5. We highly recommend starting with an initial round of "Introductions" - You may do this with 50 or more members to help you build "who's who" momentum to attract the next 50 your need to open. Getting 25 of the 100 to introduce themselves publicly is a good start.
6. Introduce an opening topic

• Welcome message
• Messages to help get a new forum off to a good start, these are samples we used when launching the Roseville Issues Forum in July 2006 - feel free to use them as is, or modify them to fit your circumstances:
  1. Welcome 1
  2. Welcome 2
  3. What is a Forum Manager
  4. Forum Guidelines Reminder
  5. Start-up advice to be integrated into this wiki
• Additional messages to integrate:

1  http://forums.e-democracy.org/r/post/4NXlQibCkGg0xEg7kN1IWQ
2  http://forums.e-democracy.org/r/post/2A3EkvYj0rECITt6lzcv91
3  http://forums.e-democracy.org/r/post/1G14KBw25YTK9JPsRtCEAC
4  http://forums.e-democracy.org/r/post/7lCS1YJDcvy1aFV0EPhScD
5  http://forums.e-democracy.org/r/post/3nXaoliWi4xKfiLrLExpkD

Other Messages

• Definition of Local Issues
• How to: Start A Discussion - A list of tips, directed at forum participants, on how to start a discussion in their forum.
• Subject Lines - Advice on how and when to change them
• Forum Guidelines Reminder
• Email Management
• File Upload Suggestions - Groupserver

Other Resources

• Issues Forums FAQ
• Forum Managers Guide To Groupserver - A guide to using groupserver